About The Pool Store
Filed in Oshawa
PoolBuilderIndex lists The Pool Store as a pool supply store serving Oshawa, rated 4.8★ across 65 Google reviews.
Filed on PoolBuilderIndex under
- Pool Supplies
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Why The Pool Store ranks where it does
62/100
Reviews37/45
Its own statements5/30
Its record20/25
The Pool Store, read 19 August 2026
- Says it is licensed
In the The Pool Store reviews
- Water chemistry help
- “We went in to have our water tested and the owner was so helpful.”
- Explains the work
- “They helped me out with some replacement pool parts and were so patient, giving me a step-by-step explanation of everything.”
- Knows the trade
- “100% would recommend taking your samples here and tapping into the amazing knowledge that they have!”
- Customers who keep coming back
- “I have been with them for 17 years, never a regret.”
- Reviewers report slow replies
- “I scheduled my pool opening months in advance and the company completely failed to show up without any call or update.”
What customers say
65 Google reviews
Highlights from the Google reviews left for The Pool Store. Ratings are set by reviewers, not PoolBuilderIndex.
“I have never had a bad experience with this family. They are professional regarding the pool and just good people and great neighbours. They look after both my home pool and my business' dog dock diving pool (Furry Friends Pet Resort). I highly recommend!!”
- a month ago
“Such honest and awesome people! They were recommended by our neighbour. They helped me out with some replacement pool parts and were so patient, giving me a step-by-step explanation of everything. I really appreciated them taking the time to help! Definetly my new favourite pool store!”
Jimmy · via Google reviews
- 2 months ago
“Judi and Kelly are amazing. I was a newbie and they took care of me. Family run business with top notch service. They helped us with our pool so much. 2nd season with them. So grateful for their knowledge and care. Opening and closing pool too. The brothers take care of you. Very very trustworthy.”
Robin · via Google reviews
- 7 months ago
“Such helpful staff. They will not lead you astray in product! I have been with them for 17 years, never a regret. My pool is pristine every season!”
Fran · via Google reviews
- a month ago
“I scheduled my pool opening months in advance and the company completely failed to show up without any call or update. I ended up having to contact them myself to find out what was going on. I took the day off work and waited at home all day for nothing. To make matters worse, they offered no discount or compensation for the inconvenience Very disappointing customer service and a lack of respect for their customers' time. I would not recommend this company.”
Kyle · via Google reviews
- 9 months ago
“We unfortunately forgot to take care of our pool levels for a few weeks. We went in to have our water tested and the owner was so helpful. This is our first pool and she explained so many things to us that we were not aware that we needed to do. Including drawing a diagram for us. 100% would recommend taking your samples here and tapping into the amazing knowledge that they have! Thank you so much!!”
Leanne · via Google reviews
- 11 months ago
“Judi is an absolute lifesaver. She’s smart, informative, and always willing to help. Whether you’re just getting started or need help troubleshooting, she’s there when you need her. As a new swim spa owner, she’s guided me through everything and helped me feel confident in treating and maintaining my unit. Highly recommend using this company.”
Jesse · via Google reviews
- a year ago
“We had issues with our pool spa getting the water to stay clear and being able to maintain the water clarity. We gave them a call for help and the information and the knowledge we received about our water was information we had no idea about nor would we have if we kept on trying to figure out ourselves. Plus being new spa owners we can get sucked into products they say “you need”. The Pool Store is that place that will truly help and guide you with understanding your…”
Outlaw · via Google reviews
Similar pros nearby
within reach of Oshawa
- Tav Pools and Water Kingdom 4.8★ · 179 reviews
- Thursty Pools Inc. 4.1★ · 70 reviews
- CB Pools and Spas 4.0★ · 70 reviews
The Pool Store: frequently asked questions
Is The Pool Store well reviewed?
- The Pool Store holds a 4.8-star Google rating across 65 reviews. 61 of those ratings are five-star (94%), and 4 are one or two. The Pool Store sits above the 4.45★ average for pool supply stores in PoolBuilderIndex's dataset.
Where is The Pool Store based?
- 1420 Taunton Rd E, Oshawa, ON L1H 8L7. The postal code is L1H 8L7. PoolBuilderIndex files it under Oshawa, in Durham.
How do I contact The Pool Store?
- The Pool Store has not published a phone number here, and its own website is linked above. Its posted hours have it open 6 days a week, starting Monday at 9 a.m.
What does The Pool Store charge for pool supply?
- The Pool Store sets its own prices and does not publish them. As a market benchmark, season of pool chemicals (chlorine, ph, alkalinity, shock, test kit) runs $250 to $500 per year (CAD) across the GTA according to John C Young Design (Ontario), before Ontario HST.