Ian's Hot tub Service
Last updated:By The Pool Trade Desk
About Ian's Hot tub Service
Filed in Islington-City Centre West
PoolBuilderIndex lists Ian's Hot tub Service as a hot tub dealer serving Islington-City Centre West, rated 4.1★ across 23 Google reviews.
Filed on PoolBuilderIndex under
- Hot Tubs & Spas
Accessibility
- Wheelchair-accessible parking lot
Payments
- Credit cards
- Debit cards
Why Ian's Hot tub Service ranks where it does
55/100
Reviews24/45
Its own statements8/30
Its record23/25
Ian's Hot tub Service, read 19 August 2026
- Says it has been going since 1998
In the Ian's Hot tub Service reviews
- Hot tubs and spas
- “Ian rebuilt the seals on our pump and installed a new board and heater assembly last year giving us years more life out of our hot tub.”
- Answers quickly
- “My hot tub’s pump died during winter and Ian scheduled James to arrive within hours to diagnose the issue and swap out the pump.”
- Emergency help
- “We put in the call on Sunday and James was here the next day.”
- Customers who keep coming back
- “We have been using Ian's company for over 15 years now and honestly has been amazing anytime we have needed his services.”
- Honest advice
- “A major leak solved by Ian’s good advice over the phone and a $3.50 gasket.”
What customers say
23 Google reviews
Highlights from the Google reviews left for Ian's Hot tub Service. Ratings are set by reviewers, not PoolBuilderIndex.
“Great service and great people. Hot tub feels amazing and comfy. Would recommend!”
- 7 months ago
“My hot tub’s pump died during winter and Ian scheduled James to arrive within hours to diagnose the issue and swap out the pump. Some of pipes had frozen water so he provided a space heater strategy to warm them before turning the pump on. It worked! Throughout the process they sent advice and videos on best practices when a pump dies and how to make sure pipes don’t freeze in the future. This is the first of many times I will use Ian’s Hot Tub Service”
David · via Google reviews
- 10 months ago
“We have been using Ian's company for over 15 years now and honestly has been amazing anytime we have needed his services. His response time is quick, both him and James are extremely knowledgable and take the time to answer any questions we may have, their Quality of work is excellent and their Pricing is extremely fair! I have recommended Ian's business many times to friends that also own hot tubs and would highly recommend them to anyone!”
Rick · via Google reviews
- a year ago
“⭐️⭐️⭐️⭐️⭐️ 5/5 Stars I can’t say enough good things about Ian’s Hot Tub Service! From the very beginning, Ian was incredibly personable and easy to talk to. He always answered his phone - no phone tag or long waits - and his communication throughout the entire process was top-notch. The technician Ian sent over was extremely knowledgeable and helpful. They managed to get an old, used hot tub up and running again, just based on their experience and skill. It was amazing to watch, and the results were even better…”
Jason · via Google reviews
- a year ago
“I contacted Ian over the weekend to have him come over to fix a leak on my hot tub and issue on my board. Ian was kind enough to get back to me on the same day and scheduling one of his technician. James came over and did everything he could to save me the extra cost. He was very professional and knew what he was doing. Be mindful that parts are not cheap and brake easily. I would still recommend Ian and his team any day.”
M · via Google reviews
- a year ago
“Amazing customer service! Our hot tub broke down in the middle of the winter and was at risk of freezing, and even though his tech team was tied up on another job, Ian was able to direct us to the likely source of the problem and following his advice we were able to get it back up and running again. Would highly recommend, and we will definitely be using their service for all our hot tub maintenance in the future.”
Rob · via Google reviews
- 5 years ago
“Ian rebuilt the seals on our pump and installed a new board and heater assembly last year giving us years more life out of our hot tub. Great work. Very personable and excellent service. To add to that, we recently developed a large leak and Ian simply advised what gasket we needed and where to pick it up. A major leak solved by Ian’s good advice over the phone and a $3.50 gasket. I would recommend Ian to anyone.”
Brian · via Google reviews
- a year ago
“Hot tub heater died in winter and we risked frozen pipes causing even more damage. We put in the call on Sunday and James was here the next day. Got the job done quickly and gave me all kinds of great advice to improve my water chemistry management to better maintain my equipment and its longevity. Happy to recommend James' work to others.”
C. · via Google reviews
Similar pros nearby
within reach of Islington-City Centre West
- Trinity Hot Tub Co. 4.6★ · 43 reviews
- Gib-San Pool & Landscape Creations 4.6★ · 76 reviews
- Arctic Hot Tubs Vaughan 4.7★ · 204 reviews
Ian's Hot tub Service: frequently asked questions
Is Ian's Hot tub Service well reviewed?
- Ian's Hot tub Service holds a 4.1-star Google rating across 23 reviews. 18 of those ratings are five-star (78%), and 5 are one or two. Ian's Hot tub Service sits below the 4.49★ average for hot tub dealers in PoolBuilderIndex's dataset.
Where is Ian's Hot tub Service based?
- 22 Goodmark Pl Unit 20, Etobicoke, ON M9W 6R2. The postal code is M9W 6R2. PoolBuilderIndex files it under Islington-City Centre West, in City of Toronto.
How do I contact Ian's Hot tub Service?
- Ian's Hot tub Service has not published a phone number here, and its own website is linked above. Its posted hours have it open 5 days a week, starting Monday at 9 a.m.
What does Ian's Hot tub Service charge for hot tub and spa supply?
- Ian's Hot tub Service sets its own prices and does not publish them. As a market benchmark, inflatable or plug-and-play hot tub runs $500 to $3,000 per unit (CAD) across the GTA according to Factory Hot Tubs and Swim Spas (Oakville, Ontario, 2026), before Ontario HST.