Pioneer Family Pools

Highlights from the Google reviews left for Pioneer Family Pools. Ratings are set by reviewers, not PoolBuilderIndex.

• 5.0a year ago

  “This is my first review on a retail store. Our in ground pool pump and lights need replacement recently and we went to Pioneer Family Pool Service in Markham location. We are very impressed by the professional and knowledgeable assistance by the store. The store is big and has almost everything we need for our pool. We went many times as well as emailing. Every time we were treated very nicely and patiently. All their staff are very helpful. We highly recommend this store, we bought the Hayward pump and…”

  V · via Google reviews

• 5.02 months ago

  “Excellent experience....I need to redo my plumbing for my pool, Paul spent a lot of time with me as we measured up all my fittings. Paul took the time to ensure everything was perfect! Prior this this, Charlie suggested I get all my measurements and fittings in tact, from there the team would assist. Incredible service!!! Well done!”

  Michael · via Google reviews

• 2.0a month ago

  “We have been loyal customers of Pioneer Family Pools for years, trusting them with our openings, closings, and major purchases like a new liner, heater, filter, and safety cover the last few years. I'm usually the pool boy but because of personal circumstances this year, we decided to sign up for their weekly service and pre-paid roughly $1,800 for both an opening and a 10-week maintenance package. However, because these locations operate as separate franchises rather than a cohesive organization, the Vaughan store called to state they could not honor…”

  Simon · via Google reviews

• 5.02 months ago

  “I bought an Aiper N1 here. It has strong power and cleans very thoroughly. For corners and edges, you can let it run a few more times, but it's definitely a worthwhile investment. The stuff here is very friendly and professional. Also, I won a grand prize-I think for the whole year, every time I see this red cooler and the variety of other prizes, it will make me very happy. Thank you.”

  Annie · via Google reviews

• 5.011 months ago

  “We had Pioneer Pools install our gorgeous inground pool in late 2022. They were absolutely amazing! We only use Pioneer to open and close the pool every season. Brian guided us through the entire process of choosing the right pool for our needs and incorporating it with our landscaping design. Lisa and Ryan are fantastic at organizing the services we need and only use Pioneer to open and close the pool every season. We have had a great experience with Pioneer Pools..professional, knowledgeable, friendly and very communicative! Without hesitation I…”

  dee · via Google reviews

• 5.03 years ago

  “Brian and the entire Pioneer family was a pleasure to work with from start to finish. We could not be happier with their level of service and professionalism. Bill, our project manager, went above and beyond to make sure everything went smooth and he and his team genuinely took pride in their work. The whole project ended up perfectly on time and on budget, during Covid, which is an amazing accomplishment. We are so happy we chose Pioneer for our refreshing backyard oasis and we would highly recommend their services…”

  Zahid · via Google reviews

• 2.02 months ago

  “I’ve been coming for over 10 years even though they’re nowhere near my house, because they installed my pool. I just drove here on a random Tuesday to test my water and buy my season’s worth of salt and chemicals, and to enquire arranging for a liner replacement only to find their teenage staff decided to close early and they were locking up as I walked in. So, I wasted a 40 min drive each way plus all the gas for my trip. I’ll find a new pool store.”

  Accurate · via Google reviews

• 5.0a year ago

  “Our pool was finished early Oct this year. We were shopping for safety cover. The quotations we received ranged from low 3K to close 5K. The retaining wall is the main reason for higher quotes. We decided to go with pioneer pool based on the reviews. Team came installed the cover today. The installation was fast, and the cover give very nice and clean look to our backyard. Price was also very reasonable out of what we received. We will definitely recommend Pioneer pool to our friends.”

  Lydia · via Google reviews

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Pioneer Family Pools: frequently asked questions

Is Pioneer Family Pools well reviewed?

Pioneer Family Pools holds a 4.3-star Google rating across 211 reviews. 161 of those ratings are five-star (76%), and 35 are one or two. Pioneer Family Pools sits below the 4.45★ average for pool supply stores in PoolBuilderIndex's dataset.

Where is Pioneer Family Pools based?

71 Cochrane Dr, Markham, ON L3R 9S1. The postal code is L3R 9S1. PoolBuilderIndex files it under Markham, in York Region.

How do I contact Pioneer Family Pools?

Pioneer Family Pools has not published a phone number here, and its own website is linked above. Its posted hours have it open 6 days a week, starting Tuesday at 10 a.m.

What does Pioneer Family Pools charge for pool supply?

Pioneer Family Pools sets its own prices and does not publish them. As a market benchmark, season of pool chemicals (chlorine, ph, alkalinity, shock, test kit) runs $250 to $500 per year (CAD) across the GTA according to John C Young Design (Ontario), before Ontario HST.